Privacy Policy

Website Privacy Policy:

We at EIS Inc. take the protection of your personal data very seriously. Personal data is all data with which you can be personally identified. We treat your personal data confidentially and in accordance with the statutory data protection regulations.

How do we handle storage, use and processing of your Information?

We collect personal information such as your name, company name, and email address, only when you submit these details to us via our Contact Us webpage. We do not collect any of these personal details automatically. This data is collected and stored by us, only when you voluntarily provide it to us. If and when you send us this data as part of inquiries using the contact form, your details from this inquiry form, including your personal contact information will be stored for the specific purpose of processing the inquiry and related follow-ups, as necessary. This data will not be passed by us to anyone outside of our organization without your consent. The processing of the data entered in the contact form therefore takes place exclusively based on your consent. You can revoke this consent at any time. In this regard, an informal communication to us by e-mail (info@eisinc.com) is sufficient.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address, which helps in rendering our website pages as per your browser and operating system settings. IP address is NOT stored by us and this information gets deleted automatically once you close our website.

You can visit and browse our website without providing any personal data, if you so desire.

Cookies

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. You can choose to provide your explicit consent to accept cookies by clicking the OK button. If you do so, when you visit our website again, the cookie will allow our website to recognize your browser settings. No personal information is stored in these cookies. These cookies are stored for the duration of one month. You can either not provide consent to accept cookies (by not clicking the OK button) or reset your browser setting to refuse all cookies or to indicate when a cookie is being sent. Please note that some website features or services may not function properly without cookies.

Most browsers allow you to refuse to accept cookies. For example:

1. In Internet Explorer you can refuse all cookies by clicking “Tools > Internet Options > Privacy”. In IE 10, select “Block all cookies” using the sliding selector; in IE 11, select the Advanced button, then select the Block radio button(s) and/or deselect the “Always allow session cookies” checkbox.

2. In Firefox you can block all cookies by clicking “Settings > Privacy & Security > Cookies and Site Data and select the “Delete cookies and site data when Firefox is closed” checkbox.

3. In Google Chrome you can adjust your cookie permissions by clicking “Settings > Site Settings > Cookies and Site Data” and turn off Allow sites to save and read cookie data.

4. In Safari you can block cookies by clicking “Preferences”, selecting the “Privacy” tab and “Block cookies”.

Blocking all cookies may have a negative impact as some website features may become unusable.

How do we get your consent?

You provide your consent when you provide us with personal information along with a completed inquiry form. By providing this personal information it is implied that you provide your consent to us collecting this information and using it for the specific purpose of processing the inquiry and any related follow-ups, as necessary. When you visit the homepage, a banner is displayed at the bottom of your browser screen about the website’s usage of cookies. You can provide your acceptance/consent of receiving cookies by clicking the OK button.

Disclosure

We may disclose your personal information if we are required by law to do so. Your information may also be disclosed to law enforcement personnel, if you have been found violating our Terms of Use.

Third-Party Services

We use the third-party service providers listed below. You are requested to review their respective Privacy Policies. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use.

• A. Google Analytics

  This website uses functions of the web analysis service from Google Analytics. Google Analytics uses cookies. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. Please review Google’s Privacy Policy for more details.

• B. Google AdWords

  This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. You can visit Google’s Privacy Policy for more details. You can set preferences for how Google advertises using the Google Ad Preferences page, and if you want to opt out of interest-based advertising entirely, this can be done by adjusting cookie settings here.

• C. Google ReCaptcha

  reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information e.g. IP address, how long the visitor has been on the website, or mouse movements made by you. The data collected during the analysis will be forwarded to Google. The reCAPTCHA analysis occurs completely in the background. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam. Please review Google’s Privacy Policy for more details.

• D. HubSpot

  We use Hubspot, a marketing automation software of Hubspot Inc., Cambridge, MA 02141, USA. Hubspot supports us in the integration of calendar control to allow you to schedule a demo from our website. Further information on the use of data by Hubspot can be found in Hubspot’s Privacy Policy.

• E. Mailchimp

  We use Mailchimp to send out newsletters to subscribers. Mailchimp allows us to prepare customized e-mails and manage our subscribers. We do not store any information collected by Mailchimp. Further information on the use of data by Mailchimp can be found in their Privacy Policy.

• F. Hotjar

  We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

  For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. We have no control over the data other websites collect, nor over the extent of the data they collect. We also have no knowledge of the content of the data transmitted to these websites. Details about the data collection by those websites as well as about your rights and settings can be found in their respective data protection information.

Security

To protect your personal information, we take precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Questions

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at info@eisinc.com with subject line “Privacy”.

OpsTrakker Privacy Statement:

OpsTrakker from EIS Inc. is an enterprise software solution to common Compliance, Efficiency, and Data Accessibility problems. OpsTrakker replaces paper records or spreadsheets with mobile apps and leverages real-time electronic execution data to improve manufacturing operations.

OpsTrakker has a robust access control mechanism implemented, which restricts access to only valid and authorized users identified and configured by the organization. As part of this security feature, the following Personally Identifiable Information (PII) is stored and processed within OpsTrakker:

• Username
• User last name, first name, display name
• Password/PIN (encrypted using SHA 256 algorithm)
• Email address
• Language preference

Username is stored in the OpsTrakker database as part of the user credentials being captured for the actions performed during execution activities. These actions typically involve logins, signoffs, process edits and updates, steps performed, etc. This information is a critical component of providing a robust audit trail and execution history reporting functionality.

Data exchange between the OpsTrakker application layers is implemented using secure methods. The application security is achieved by leveraging Secured Socket Layer (SSL) communication protocol. Database access is also restricted to users with administrator privileges only.